Maintenance Connection is proud to announce the release of Maintenance Connection v8.2 (MC v8.2) to all current v8.1 cloud customers as an automatic upgrade on December 13th, 2017. With this update, Maintenance Connection looked to focus on enhancing existing core features of Maintenance Connection. These enhancements include the new mobile-friendly Service Requester, the introduction of Work Order statistics reporting across multiple business units and databases, and product bug fixes.
Enhanced Service Requester Provides Unparalleled Flexibility
With the v8.2 release, we are introducing a completely overhauled Service Requester (SR) that focuses on the ability to access the SR from any mobile device with an updated, fully responsive design:
Additionally, the SR configuration page received enhancements that include the ability to add User Defined Fields (UDFs) to the SR page along with an updated user configuration interface:
Next Level of Reporting Provides Holistic Service Level Data
In the v8.2 release, we are adding new Work Order reports to track comparative statistics across Departments and Repair Centers. For Service Level Providers, this includes the ability to report on metrics across all the databases you service.
- For more details on Maintenance Connection v8.2 for cloud, be sure to see our full Release Notes.