**SEE UPDATE BELOW - 9/30/2016**
Attention to all of the fine folks that utilize Google Chrome to access Maintenance Connection! It has come to our attention that the most recent release of Google Chrome (release 53) is causing formatting issues within the MC application.
If you have the option to choose, please postpone updating to the newest version of Chrome until Google has resolved the issue. To see what version of Chrome you currently have, go to "Settings", and select the "About" tab on the left hand (or type chrome://help/ and press "Enter" into the address bar
There have been multiple CSS related issues submitted to Google, and can be tracked from their bug tracking webpage. I have submitted an official issue request to Google and would encourage all users to do the same. To submit an issue click the Chrome Menu, Help, then Report an Issue. If you need additional guidance this article will walk you through the process of submitting issues for Chrome.
For customers in our Cloud Environment you can bypass this issue by changing the webpage from HTTP to HTTPS after you have logged in.
NOTE: Using IE11 will also prevent any users from expierencing this issue. This would be the suggested workaround for any On Premise customers.
We apologize for any inconvenience this might cause you - we strive to present any and all information to our users as quickly as possible. We will update this article as soon as we have additional information to post.
UPDATE - 9/24/2016
After extensive research on the Chrome 53 styling issue, we have confirmed that it was caused by updates to Chrome’s web page rendering system. Unfortunately, there is nothing in our code that can be changed to address the problem. That being said, the issue has affected many more software products than our own, and as such the issue was quickly identified and submitted to Google as an emergency/critical bug.
From what we can tell, the Chrome developers have already fast tracked the fix and it should be in an upcoming Chrome update. We installed Chrome Canary, which is Google’s bleeding edge daily build (unstable), and can confirm that the problem no longer exists. The good news is that we know the fix is coming - the bad news is that we cannot tell you how quickly that may be. If our suspicions are correct, it shouldn’t be long…
More information on this specific Chrome bug can be found by navigating to the following link:
UPDATE - 9/30/2016
Late yesterday, Chrome pushed out a new update that resolves the issue with Google style sheets. If any customers are still experiencing issues please check your Chrome version, and update if needed.